PUBLICATIONS
Refreed articles in Journal of Customer Service and Management, International Journal of Management, International Journal of Health Management, Ethics and Critical Thinking Quarterly Journal, and publications in refreed proceedings of conferences of American Marketing Association, Academy of International Business, TIMS/ORSA, Decision Sciences Institute held in United States, India, Belgium, Spain and Russia. Materials for Seminars and workshops are also published and available through Marketing and Management Science, Mumbai, India.