Terri Freeman Smith, Ph.D., SPHR

Assistant Professor and Director of the Graduate Human Resources Administration(HRA) Program

McGurrin Hall, Room 409 
Phone:570-941-6218 
Email: freemant1@scranton.edu

The MHA Program congratulates University of Scranton associate professor Dr. Bill Wallick for winning the 2004 Edgar C. HayhowArticle Of The Year Award from the American College of HealthcareExecutives.  The award is for his article published in the ACHE Journal of Healthcare Management.

The fulltime departmental faculty of the MHA Program has the following real-world experience in healthcare administration:

• Chief Executive Officer, The Bloomsburg Hospital
• Chief Administrative Officer, Lackawanna Medical Group, P.C.
• Chief Operating Officer, Southside Regional Medical Center
• Vice President of Professional Services, Spartanburg Regional Medical Center
• Chief Financial Officer, Scranton State Hospital
• System Vice President of Human Resources, Wyoming Valley Health Care System, Plains
• Behavior Management Specialist: Philadelphia School District
• President, HTC Consulting Group, Inc.
• Director of Human Resources, Jersey Shore Hospital, Jersey Shore
• Administrator, MEDIQ, Inc., Scranton State Hospital, Scranton, Pennsylvania
• Assistant Vice President, Ambulatory Services, Good Samaritan Hospital, Pottsville, Pennsylvania
• Chief Executive Officer/Chief Financial Officer, The Center for Integrative Medicine

The full time departmental faculty have published the following articles, books, and literature:

• Szydlowski, S., Chattopadhyay, S.P. & Babela, R. (2005). Social marketing as a tool to improve behavioral healthservices for underserved populations in transition countries. The HealthCare Manager, 24(1), pp. 12-20.

• Wallick, W. G., Waskiewicz, R. A., & West, D. J. (2006). An integrative, faith-based model: From service learning to civic engagement. In Stefl, M. E., Gelmon, S. B., & Hewitt, A. M. (Eds.)., Promoting Civic Engagement in Healthcare Management Education: Concepts and Cases, Association of University Programs in Health Administration (AUPHA), Chapter 5: 99-116.

• Olden, P. C. 2006. 'Teaching Organization Theory for Health Care Management: Three Applied Learning Methods'. The Journal of Health Administration Education 23(1), 39-52.

• Costello, M.M. (2006). Can the Private Market Provide Professional Liability Insurance Coverage? (Abstract), Journal of Health Management and Public Health, 10(1) 16.

• Ptaszynski, M.M., & West, D.J. (2006). Ways to improve physician-nursing relationships in LTC. Journal of Health Sciences Management and Public Health, 7 (1), 100-107.

• West, D.J. (2006). Evidence-based health management involving three hospitals in central and eastern Europe. Health Marketing Quarterly, 22(1), 71-84.

• Al Balushi, M.Q., & West, D.J. (2006).Health system reforms and community involvement in Oman. Journal of Health Sciences Management and Public Health, 7 (1), 16-29.

• Dileo, R., & Spinelli, R. (2006).Strategies for teaching non-radiologist physicians the appropriate use ofimaging studies: Use of radiology seminars. The Journal of Medical Practice Management. 21(6),362-366.

• Spinelli, R. (2006). The applicability ofBass's model of transformational, transactional and lassiez-faire leadership inthe hospital administrative environment: Hospital Topics. 84(2),11-18.

• Costello, M.M.(2007) "Maintaining Competitave Balance in Horizontal Healthcare Mergers: the Application of US Antitrust Law"; in Business and Health Administration Proceedings, Peter Fitzpatrick and Michaeline Skiba, Editors.

• Olden, P. C. 2007. ‘Global Health Challenges Arising From Global Commerce.’ Proceedings of the 2007 Society for Advancement of Management International Conference, March 27, 2007, Las Vegas, NV.

• Olden, P. C. and Diana, M. ‘Classical Organization Theory.’ In Johnson, J. A. (Ed). Health Organizations: Theory, Behavior, and Development. Boston: Jones and Bartlett Publishers, (Feb. 2008).

• Diana, M. and Olden, P. C. ‘Modern Organization Theory.’ In Johnson, J. A. (Ed). Health Organizations: Theory, Behavior, and Development. Boston: Jones and Bartlett Publishers, (Feb. 2008).

• Olden, P. C. ‘Spirituality in Health Care and Health Care Organizations’. In G. Biberman and L. Tischler (eds.) Spirituality in Business. New York: Palgrave Macmillan (forthcoming book).

The full time faculty of the MHA Program have made the following presentations:

• Costello, M.M., "InternationalHealth Care Reform and Practices: Ethical, Social, and Political Issues Impacting Collaborative Partnership Models". Panelist with Drs. Harold Baillie and Daniel West at 14th Annual International Conference of the American Association of University Administrators, John Cabot University and CentroStudi Americani, Rome, Italy, November 11, 2004.

• Costello, M.M., "Compensating Medical Injury Victims in the US: There Must Be A Better Way". Presentation at Third International Conference on Healthcare Systems, Charleston, West Virginia, October 16, 2004.

• Newhouse, J. and Olden, P. C. 'Teaching Evidence-Based Organizational Theory & Behavior in Health Care Management Programs.' Presentation and discussion at the Association of University Programs in Health Administration Annual Meeting, June 5, 2004, San Diego, CA.

• West, D.J. Professionalism and managerial ethics in health care organizations. Health Management Education Workshop, National Institute of Health, Tbilisi, Georgia, April 21, 2004.

• Olden, P.C. Outcomes-Based Management Research to Improve Medical Care Quality Outcomes, Health Science Research in Northeastern Pennsylvania 2005 Conference, Scranton, PA, April 30, 2005.

• Spinelli, R. The Applicability of Bass's Model of Transformational, Transactional on Laissez-Faire Leadership in the Hospital Environment, MBAA Conference Chicago, IL, March 15-18, 2005.

• Szydowski, S., Collins, T. and Jacob, E. Utilizing an international collaboration model for community development in Mexico, 2005 Midwest Business and Health Administration Conference, Chicago, Il, March 2005.

• West, D.J. Nursing leadership: issues and concerns in clinical and biomedical research, University of South Bohemia, Faculty of Health and Social Studies, Cieske Budejovice, Czech Republic, April18, 2005.

• Olden, P. C. 'Improving Quality to Gain aCompetitive Edge in Health Care: The Organizational Management-Direction- Design-Effectiveness Approach.' Presented at the Society for Advancement of Management International Conference, April 8 2006, Orlando,FL.

• Costello, M.M., "Case Applications in Medical Law". Presentation to post MD, MPH students with tropical medicine concentration at St. Elizabeth's University, Bratislava, Slovakia, July 7,2006.

• Macdeonia, M.J., & West, D.J. Cultural barriers in accessing emergency care. Annual Meeting of the Business and Health Administration Association, Chicago, Illinois, March 1-17, 2006.

• West, D.J., Spinelli, R.J., & Szydlowski. Challenges in cross cultural health education. 2006 Annual Conference, Association of International Education Administrators, Holiday Inn on the Bay, San Diego, California, February 22-25, 2006.

• Smith, T. F. (2006, October). Teaching the Adult Learner. Departmental HAHR In-Service Program at The University of Scranton

• Smith, T. F. (2006, March). EffectiveCommunication: Exemplary performance. Divisional Presentation InternationalInstitute for the Advancement of Medicine, MTF, Scranton, Pennsylvania.

• Smith,T. F. (2006, March). Involving Students in Your Research (FSRP). Presentationat The University of Scranton: Office of Research Services New FacultyDevelopment

• Spinelli,R., Murphy, K. & Pracilio, V. (2006 March) The importance of health information technology education and its impact on the healthcare executives management skills. Paper presented at the 2006 Annual Midwest Business Association Conference, March 15-17, 2006 Chicago, IL.

• West,D., Spinelli, R. & Szydolowski, S. (2006 May) Implementing international community-based partnerships: Essential conditions. Paper presented at the University of Denver and University of Bologna International Center for Civic Engagement Conference, May 17-19, 2006 Bologna, Italy.

• Szydlowski,S. (2006, April). A collaborative health model to improve quality of care. Community Based Approaches to Crossing the Health Care Quality Chasm. Presented at the Health Science Research 2006 Annual Conference: Based Approaches to Crossing the Health Care Quality Chasm, Scranton, PA.

• Olden, P. C. 2006. ‘Teaching Organization Theory for Health Care Management: Three Applied Learning Methods’.  The Journal of Health Administration Education 23(1), 39-52.

• Szydlowski,S. & Smith, C. (2006, March). Perspectives from nurse leaders and chief information officers on health information technology implementation. Paper presented at the 42nd Annual Midwest Business and Health Administration Annual Conference, Chicago, IL. 

• Olden, P. C. and Smith, C. ‘Keep One Eye on the Organization and One Eye on the Community: The Next Step in Hospital Balanced Scorecards’. Presented at the American Public Health Association Annual Meeting, November 7, 2007, Washington DC.  

• Olden, P. C. 2007. ‘Teaching Organization Theory Applied to Healthcare Organizations.’ Poster presented at the Association of University Programs in Health Administration Annual Meeting, May 31-June 3, 2007, Orlando, FL.  

• Olden, P. C. 2007. ‘Integrating Stakeholder Management with Balanced Scorecards.’ Presented at the 2007 Society for Advancement of Management International Conference, March 26, 2007, Las Vegas, NV. 

• Olden, P. C. ‘Improving Quality to Gain a Competitive Edge in Health Care: The Organizational Management- Direction- Design-Effectiveness Approach.’ Presented at the Society for Advancement of Management International Conference, April 8, 2006, Orlando, FL.

PROFESSIONAL AFFILIATIONS

The fulltime faculty of the MHA Program has membership in the following organizations:

• Association of University Programs in Health Administration
• American College of Healthcare Executives
• Academy Health
• Healthcare Financial Management Association
• Medical Group Management Association
• American Association of Healthcare Consultants
• Academy of Management
• American Public Health Association
• American College of Medical Practice Executives
• Strategic Management Society
• American Association of University Professors
• Association of Behavioral Healthcare Management
• National Rehabilitation Association
• Community Campus Partnerships for Health
• American Hospital Association
• American Academy of Behavioral Medicine
• Federation of State Medical Boards of the United States, Inc.
• Hospital and Health System Association of Pennsylvania
• Continuing Higher Education Council
• Northeastern Pennsylvania Medical Education Development Consortium
• Hospital Financial Management Association
• National Association of Boards of Examiners of Long Term Care Administrators

COMMUNITY SERVICE

The fulltime faculty of the MHA Program has recently provided the following community service:

• National Governor's Association on Health Policy
• American Cancer Society
• Northeast Regional Cancer Institute
• Visiting Nurse Association
• Community Campus Partnerships for Health
• Healthy Northeast Pennsylvania Initiative
• Youth Tobacco-Free Leadership Institute
• Rehabilitation Educational Services
• Healthcare Management Forum of NEPA
• United Way
• Burn Prevention Foundation
• Wyoming Valley Wellness Partnership
• Northeast Area Health Education Center